MINI
Douglas Park Hamilton
t: 01698 303999
Our star rating
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Sales
8 comments from
18 reviews
Service
15 comments from
49 reviews
Sales
Service
"Very good advice was given."
"It went into the dealership for a display problem which was rectified but then came back again."
"Very obliging staff."
"There is nothing they could really improve, they were very good. In future however, I would like the offer of a courtesy car."
"Always a 1st class experience with excellent service"
"The staff may have training issues."
"they co ll ected my car and delivered it to me.cleaned inside and out."
"They have been extremely helpful and polite,and the team are superb."
"The staff are very friendly."
"Staff are top class always friendly, helpful and I never have an issue booking an appointment."
"I waasnt kept waiting very prompt ."
"happy with the service received."
"The staff are all very good at customer service"
"david and his team at Douglas Park Hamilton are exceptional"
"I would just like to say that Yvonne Gillespie was excellent and so professional"
"Yvonne Gillespie gave excellent customer service"
"Gary was rude and arrogant and really pushed a mini Cooper diesel at me and it became confrontational, my oly specification was I didnt want a diesel, but the car was in the showroom and he wanted rid"
"I feel the dealership went above and beyond, especially the manager who was excellent"
"Caitlin is a first class salesperson who I returned to for my second mini. She is a credit to Parks and would recommend her"
"very satisfied"
"The whole experience with dealing with Douglas Park Mini is first class."
"I have been buying cars for nearly 40 years and parks MINI are one of the best"
"From start to finish i had 100 service."