Customer Reviews
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Customer Reviews

service

5

satisfaction

24 March 2020

service

5

Very efficient service

23 March 2020

sales

5

Due to sales team especially Harry MCWhirter who kept in contact throughout

18 March 2020

sales

5

Scott was helpful, good product knowledge, friendly, not pushy whilst making it clear that he wanted our business and communicated regularly both pre and post order. 10/10??

14 March 2020

service

5

Good service at all times

13 March 2020

sales

5

All good

11 March 2020

service

5

Pleasant & helpful staff, nice surroundings, efficient service

09 March 2020

service

5

Attentive staff and good environment

07 March 2020

service

5

Ruth at Hamilton was/is a very customer focused salesperson, that's what you need and all Douglas Park sales staff seem to have similar mentality.

06 March 2020

service

5

Have used in the past staff friendly and remember me

05 March 2020

service

5

All staff who dealt with me were courteous and helpful. Iwaited for my car and the service was completed in the time scale I had been given

28 February 2020

service

4

Only slight blip in the experience was that I wasn't offered a replacement car hike my carry was being worked on.

27 February 2020

sales

4

Easy to deal with

26 February 2020

service

5

It was easy to book and kept up to date on how it was progressing.

26 February 2020

sales

5

Great service from Sales team

26 February 2020

service

5

Friendly staff

25 February 2020

sales

5

Yvonne in particular is great, no pressure, take through the options, explains everything really well, lovely to deal with

24 February 2020

sales

5

Sales person Yvonne Fairley. Very efficient.

24 February 2020

service

5

It's just the small details

23 February 2020

service

5

Friendly and helpful team

23 February 2020

sales

5

Kept up to date re delivery from salesman

21 February 2020

service

5

Excellent and phoned to say car was ready when they said they would. Car war also clean which was great

15 February 2020

service

4

Easy to book

14 February 2020

service

5

Work carried out to my satisfaction; friendly, helpful staff

14 February 2020

service

5

The service was quick and was given a small valet, which I didn't expect.

11 February 2020

service

5

Efficient, fast

09 February 2020

service

5

no problems.

06 February 2020

sales

5

nothing was a problem

04 February 2020

service

4

I have used mini service for a number of years & haven't ever been dissatisfied .

03 February 2020

service

5

The service team really are so helpful and informative

03 February 2020

service

4

Got car deld back to my house which I was grateful for, however the inside driver door , steering wheel and hand brake , pedals..had smears of what looked like muck/ light brown clay. Not the service I generally get from D.Park so I didn't complain

03 February 2020

sales

5

Again, couldn't have been looked after any better. There was a bit of a mis-understanding over carpet mats when we arrived to pick up the car, but this was quickly resolved by Yvonne to our satisfaction.

02 February 2020

service

5

Waiting service done on the time promised

01 February 2020

service

3

good service but a bit of pressure to buy new tyres when not yet needed

31 January 2020

service

5

Team are friendly, kept me up to date, and flexible with my time schedule.

29 January 2020

service

3

Overpriced

28 January 2020

service

5

I did not have any problems arranging the service, and it was completed well within the promised time.

28 January 2020

service

5

did what they said they would do and more

28 January 2020

service

5

The staff are always courteous and helpful

28 January 2020

service

5

Quick and efficient

26 January 2020

sales

5

Great service from staff member Harry McWhirter - took all the time needed to go through everything with me and my husband

22 January 2020

service

5

VERY EFFICIENT AND VERY PROFESSIONAL

20 January 2020

sales

5

Very pleasant helpful and not pushy.

16 January 2020

service

5

Car Serviced as requested

15 January 2020

service

5

Always kept me well informed. Courtesy car provided without any hassle.

08 January 2020

service

5

Yes they have always been quick and efficient any time I have visited. No long wait for appointment, couple of days at most.

06 January 2020

service

1

They said the car has been damaged by driving through a pothole. I have no recollection of this. I think the car should have been repaired under warranty.