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Customer Reviews

service

5

Cannot fault the care and service

10 October 2021

service

4

As above and staff were excellent

10 October 2021

sales

5

As above, Ruth was fabulous

08 October 2021

sales

5

Perfect

05 October 2021

sales

5

I was kept up to date with the delivery times as they changed a couple of times due to production issues.

04 October 2021

service

5

Staff are efficient and polite.

04 October 2021

service

5

Efficient and friendly service

04 October 2021

sales

5

Andrew was extremely helpful and kept me updated and explained everything I needed to know about my new mini, delighted ??

04 October 2021

service

4

Happy with the service

03 October 2021

sales

5

I was provided with all the information I needed to make a decision on my new car, nothing was too much trouble and everything was explained to me . There was no pressure at all. Although the delivery date changed I was informed every step of the way

01 October 2021

service

5

Always look after us well and we appreciate their assistance.

30 September 2021

service

5

Same friendly efficient service that i have come to expect.helpful knowledgeable staff

29 September 2021

sales

5

As always excellent customer service from Harry

29 September 2021

service

5

The customer service at Parks is always first class. Very professional and informative plus friendly too

28 September 2021

service

5

No problem and kept notified of progress.

27 September 2021

service

5

It is important for me to have my car collected, and delivered at end of service.

27 September 2021

service

5

The process was explained to us, and went completely to plan.

24 September 2021

service

5

Friendly. No issues

22 September 2021

service

5

customer service excellent always helpful and accomodating

20 September 2021

service

4

Very helpful and keeping you updated

16 September 2021

service

4.5

great service

14 September 2021

service

4

All good as my car was picked up at my house and delivered back to me first class.

12 September 2021

service

5

Can't fault the service. Everything was explained well, and the customer service was excellent

11 September 2021

service

5

Service was easy to book and I was able to change arrival time at very short notice. I was updated on the cars service with a short video, followed up by a telephone call.

11 September 2021

service

4.5

I am very satisfied with the service experience.

10 September 2021

service

5

Excellent service. Great communication from all of the staff and a very visible and welcoming presence from the manager.

08 September 2021

service

5

All the people are helpful and friendly and go out their way to give fantastic service

06 September 2021

service

5

My car had an MOT but came back washed and vacuumed.

06 September 2021

service

5

All of the staff have been helpful and approachable. When my MIN has been in for a service, it's been hassle-free.

02 September 2021

service

5

Always get excellent service from Parks

30 August 2021

service

5

Great customer service

30 August 2021

sales

5

Service was informative, friendly and efficient, excellent.

26 August 2021

service

5

No issues thanks!

26 August 2021

service

5

Douglas Park Hamilton really give outstanding service. They really bend over backwards to help at all times

26 August 2021

service

5

Did not try to make me purchase a new tyre when I asked them to check and fixed my back bumper for free

24 August 2021

service

5

Problem free

21 August 2021

service

5

The service to my car was dealt with quickly and efficiently and was washed after completion which is a really good touch

19 August 2021

service

5

Everything was as expected,no issues

14 August 2021

service

5

On time . No fuss . Value for money .

14 August 2021

service

5

Car I was given for the duration of the repairs was great and I especially appreciate that it was an automatic as well (same as mine) which made the transition smooth and easy

12 August 2021

sales

5

Harry was lovely, helpful and professional.

11 August 2021

sales

5

Great service

11 August 2021

sales

5

The salesman, Andrew was very informative and assisted me in making my choice !

08 August 2021

sales

5

Professional friendly service

06 August 2021

sales

5

Again good service from Andrew. No pressure to buy, no hard sell, as a result made the purchasing process much more appealing.

04 August 2021

sales

5

first class ..polite and informative with a great knowledge of the product.

01 August 2021

service

5

Very professional setup

31 July 2021

service

5

Customer service is excellent and they booked me in really quickly

29 July 2021

sales

5

Harry the salesman was very helpful

28 July 2021

service

5

Team very supporting and Workshop Manager came out to explain the problem and what was required to remedy situation /issue