Very efficient service
Due to sales team especially Harry MCWhirter who kept in contact throughout
Scott was helpful, good product knowledge, friendly, not pushy whilst making it clear that he wanted our business and communicated regularly both pre and post order. 10/10??
Good service at all times
Pleasant & helpful staff, nice surroundings, efficient service
Attentive staff and good environment
Ruth at Hamilton was/is a very customer focused salesperson, that's what you need and all Douglas Park sales staff seem to have similar mentality.
Have used in the past staff friendly and remember me
All staff who dealt with me were courteous and helpful. Iwaited for my car and the service was completed in the time scale I had been given
Only slight blip in the experience was that I wasn't offered a replacement car hike my carry was being worked on.
Easy to deal with
It was easy to book and kept up to date on how it was progressing.
Great service from Sales team
Yvonne in particular is great, no pressure, take through the options, explains everything really well, lovely to deal with
Sales person Yvonne Fairley. Very efficient.
It's just the small details
Friendly and helpful team
Kept up to date re delivery from salesman
Excellent and phoned to say car was ready when they said they would. Car war also clean which was great
Easy to book
Work carried out to my satisfaction; friendly, helpful staff
The service was quick and was given a small valet, which I didn't expect.
nothing was a problem
I have used mini service for a number of years & haven't ever been dissatisfied .
The service team really are so helpful and informative
Got car deld back to my house which I was grateful for, however the inside driver door , steering wheel and hand brake , pedals..had smears of what looked like muck/ light brown clay. Not the service I generally get from D.Park so I didn't complain
Again, couldn't have been looked after any better. There was a bit of a mis-understanding over carpet mats when we arrived to pick up the car, but this was quickly resolved by Yvonne to our satisfaction.
Waiting service done on the time promised
good service but a bit of pressure to buy new tyres when not yet needed
Team are friendly, kept me up to date, and flexible with my time schedule.
I did not have any problems arranging the service, and it was completed well within the promised time.
did what they said they would do and more
The staff are always courteous and helpful
Quick and efficient
Great service from staff member Harry McWhirter - took all the time needed to go through everything with me and my husband
VERY EFFICIENT AND VERY PROFESSIONAL
Very pleasant helpful and not pushy.
Car Serviced as requested
Always kept me well informed. Courtesy car provided without any hassle.
Yes they have always been quick and efficient any time I have visited. No long wait for appointment, couple of days at most.
They said the car has been damaged by driving through a pothole. I have no recollection of this. I think the car should have been repaired under warranty.