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Customer Reviews

sales

5

Yvonne, informed me every step of the way, and listened to what I wanted and provided the best version she could.

24 May 2022

sales

5

Despite having to wait 7 months for my new Mini, Harry kept in touch with me, providing regular updates on the progress of my car. So although initially disappointed delivery was delayed, I understood & accepted the reasons.

16 May 2022

service

5

Car was collected and delivered to my house.

16 May 2022

service

5

Easy and always very honest

14 May 2022

service

5

Good customer service

13 May 2022

sales

5

The salesperson (Harry McWhirter) was a star in my eyes. He was happy to help me in any way required and explained everything in a way that I understood.

09 May 2022

service

5

Douglas Park Hamilton kept me informed at all times about what my car needed, the cost and timescales to do the work.

08 May 2022

sales

5

They knew I had a bad experience with another mini dealership and showed just how effective they can be

08 May 2022

service

4

Service was good, friendly and helpful

06 May 2022

service

5

Staff excellent.

05 May 2022

sales

5

Well looked after

04 May 2022

service

5

Staff were extremely helpful and service was first class

03 May 2022

sales

5

Everything was easy to do.

02 May 2022

service

5

Excellent, helpful staff. Very grateful for their efficiency.

30 April 2022

service

5

so courteous and patient

29 April 2022

service

4

All of the work was done to a high standard and I noticed a difference in the drive immediately.,

25 April 2022

sales

5

I knew what car I wanted before I went to purchase the vehicle so Andy, the salesman just did the order and everything was very smooth and professional.

25 April 2022

service

5

the staff were excellent

23 April 2022

service

5

Never had a problem with Douglas Park Mini. All staff from service reception to everyone involved with looking after/ servicing my mini are friendly, knowledgeable and efficient.

18 April 2022

service

5

Car was clean and completed to timescale, price was given before job completed

17 April 2022

sales

4

Good dealership. Kept in contact. Explained everything.

16 April 2022

service

5

The customer service was brilliant. So helpful and polite and friendly. W

14 April 2022

service

5

I feel I can trust the team to give me an honest assessment of works/ costs and they keep me well informed of progress

13 April 2022

service

5

always get good service, friendly staff

04 April 2022

service

4

Always looked after well here prices are on high side but expected at main dealer.staff all very knowledgeable and courteous.

01 April 2022

service

5

Staff are always helpful and efficient

31 March 2022

sales

5

Excellent communication

30 March 2022

service

5

When I collected my car it was a hot day & staff filled a bowl of water for my dog! Lovely touch, so friendly & excellent service!

28 March 2022

service

5

Was satisfied with level of service

28 March 2022

service

5

No issues

28 March 2022

service

5

Easy and straightforward experience and generally nice people to deal with

27 March 2022

service

5

Always get great customer service from Parks Hamilton

26 March 2022

service

5

My car came back like new all washed and hovered,and the job was done really well ,never a problem at Douglas Park Mini in Hamilton.

25 March 2022

sales

5

Helpful staff. Kept us well informed.

24 March 2022

service

5

Everything is straight forward, no hassle and friendly attitude

23 March 2022

service

5

my concerns and problems have always been resolved

22 March 2022

service

5

No difficulties and they were very accommodating.

21 March 2022

service

5

All staff were very friendly and professional. Whole process was seamless. Car was gleaming on its return.

17 March 2022

service

4

The did what was asked

15 March 2022

service

5

Staff were very friendly and kept me fully informed during the day

15 March 2022

sales

5

Completely satisfied with the experience I had. Mini Sales Executive Harry and Business Manager, Naveed, went above and beyond to make my experience of getting my new mini so enjoyable. So professional, courteous and an asset to the team

12 March 2022

sales

5

Everything went smoothly from start to finish.

12 March 2022

service

5

Quick efficient service

10 March 2022

sales

5

Yvonne was extremely helpful and made my handover easy and pleasant

10 March 2022

service

5

Absolutely the best experience. From the customer service person , who was extremely polite and helpful.thank you. Everything is thought of and made very easy for customers..well done!!

07 March 2022

service

5

Faultless pick up and delivery back home and service prformed apparently faultlessly.

07 March 2022

sales

5

Couldn't have done anymore explaining the car to me polite and courteous.