OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 77 comments received in the last 90 days.
30 July 2025
All staff were very pleasant and helpful and helpful
27 July 2025
Everything was so smooth from purchase to delivery
25 July 2025
No issues.
24 July 2025
Treated with respect & patience
22 July 2025
All of my business has been done through Yvonne Fairley. She has been fantastic throughout the 10 years.
22 July 2025
Great level of service
21 July 2025
Very happy with the customer service provided by Harry and Naveed at the Hamilton branch.
18 July 2025
It was very good but some if the online paperwork didn't work straight away and I find it difficult at times
09 July 2025
This was my first time purchasing a new car, Harry was very helpful in explaining finance options etc. and kept me up to date with the delivery process, I also received my car earlier than expected
08 September 2025
As above
07 September 2025
They fulfilled park's promises to me when another parks garage didn't.
07 September 2025
Made the process very straightforward
03 September 2025
The staff were great, my car was booked in and picked up. Jessica kept in touch with me regarding the car too
03 September 2025
Never any problem and the reception female was very pleasant and cheerful
03 September 2025
Fraser from services was top rate. while my car was called in he dropped me off at the local golf driving range and picked me up again when the car was ready. my car was washed and valeted and given a good all over check. very satisfied
31 August 2025
The guys are very efficient
31 August 2025
I am always confident that when I need mini they will be there for me no matter what I need.
31 August 2025
Again staff were extremely helpful and contacted me with information when they said they would
30 August 2025
Easy handover
07 September 2025
Andrew kept us informed every step of the way