OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
128 ratings and 88 comments received in the last 90 days.
30 September 2025
Excellent service and great advice from Andy.
23 September 2025
Communication excellent all the way through the process
18 September 2025
Always kept up to date with everything and if I needed to contact them it was never a bother and at no time did I feel under pressure to buy a car.
17 September 2025
Smooth sale
15 September 2025
Emily was our sales person, She was amazing, nothing was a problem, she was very professional and her attention to detail was impeccable. It was our first Mini purchase and Emily's first handover we were as equally excited to share the experience.
07 September 2025
Andrew kept us informed every step of the way
30 July 2025
All staff were very pleasant and helpful and helpful
27 July 2025
Everything was so smooth from purchase to delivery
25 July 2025
No issues.
12 October 2025
Video message and communication all prompt
08 October 2025
Issue resolved
08 October 2025
As per number 1 and also the quickness to have the issue rectified was brilliant
05 October 2025
Completely satisfied
05 October 2025
From start to finish of anything I have had done the customer service is excellent.
04 October 2025
Excellent job. Service wash was brilliant.
03 October 2025
Once again. No valet. Third time it has happey
02 October 2025
Received good service when buying my car
01 October 2025
I have bought 4 minis from Hamilton and would highly recommend Yvonne as her service and manner is excellent
30 September 2025
MOT completed and car cleaned for collection
03 October 2025
Smooth process from start to finish. Yvonne always available to answer any questions