OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
104 ratings and 71 comments received in the last 90 days.
27 July 2025
Everything was so smooth from purchase to delivery
25 July 2025
No issues.
24 July 2025
Treated with respect & patience
22 July 2025
All of my business has been done through Yvonne Fairley. She has been fantastic throughout the 10 years.
22 July 2025
Great level of service
21 July 2025
Very happy with the customer service provided by Harry and Naveed at the Hamilton branch.
18 July 2025
It was very good but some if the online paperwork didn't work straight away and I find it difficult at times
09 July 2025
This was my first time purchasing a new car, Harry was very helpful in explaining finance options etc. and kept me up to date with the delivery process, I also received my car earlier than expected
13 June 2025
We have dealt with Yvonne at mini Hamilton for every purchase and she is brilliant as are Naveed and Stuart.
10 August 2025
Effortless
07 August 2025
Great customer service from start to finish
06 August 2025
A superb service from Fraser in Hamilton who handled my booking but also was able to accommodate travel to and from my workplace whilst work completed. That saved me time and expense. Everything was well explained and understanding checked.
05 August 2025
Service was completed , valeted and delivered in good time
04 August 2025
Excellent service if not a bit pricey
04 August 2025
The service I received was first class.The car was serviced and necessary work carried out within 24hours of me calling the garage. The additional collection and drop off was extremely appreciated and very convenient. Can't fault the service.
03 August 2025
Friendly staff
02 August 2025
Staff are very helpful
02 August 2025
As above.
31 July 2025
Work carried out satisfactory. Pleasant experience.
30 July 2025
All staff were very pleasant and helpful and helpful