OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 35 comments received in the last 90 days.
14 June 2022
Your Sales Representative based in Hamilton, Yvonne Fairley, whom I have dealt with for a number of years is always friendly and professional and keeps me up to date throughout the purchasing process. Also, Yvonne has excellent detailed knowledge.
05 June 2022
It was a smooth process. Obviously the current climate didn't allow a fast delivery but I was kept up to date at all times.
30 May 2022
Really helpful staff who know everything Mini.
24 May 2022
Yvonne, informed me every step of the way, and listened to what I wanted and provided the best version she could.
16 May 2022
Despite having to wait 7 months for my new Mini, Harry kept in touch with me, providing regular updates on the progress of my car. So although initially disappointed delivery was delayed, I understood & accepted the reasons.
09 May 2022
The salesperson (Harry McWhirter) was a star in my eyes. He was happy to help me in any way required and explained everything in a way that I understood.
08 May 2022
They knew I had a bad experience with another mini dealership and showed just how effective they can be
04 May 2022
Well looked after
02 May 2022
Everything was easy to do.
15 June 2022
Staff were incredibly attentive and kept me fully informed throughout the whole process
13 June 2022
Dealership contacted me re the car's service,gave me a time that suited me and completed the work when they said they would.Young man booking me in was excellent and the young man booking me out was also excellent.
10 June 2022
Always kept me well informed and solved and issues quickly and efficiently.
07 June 2022
Treated like a customer
07 June 2022
Fixed the problem
02 June 2022
Hamilton Mini always provide great service.
30 May 2022
Friendly and helpful. Explained what would be done and kept me informed.
16 May 2022
Car was collected and delivered to my house.
14 May 2022
Easy and always very honest
13 May 2022
Good customer service
14 June 2022
I've bought several new minis from Andrew Davenport the service he provides is platinum I cannot commend him enough I have always felt comfortable discussing all aspects of my purchase from colour internal extras to finance with him he's AMAZING