OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
99 ratings and 72 comments received in the last 90 days.
04 February 2026
Customer service was brilliant.
06 January 2026
Turned up to pick the car up and it was very well presented with a big red bow. Not that this has anything to do with the car itself but felt like a special touch and shows attention and care for customers Both Emily and Mark were fantastic
01 January 2026
Very satisfied with information provided
30 December 2025
Very efficient and supportive
27 December 2025
Salesperson Emily was very pleasant and easy to deal with
27 December 2025
Again Emily took time to explain every decision and even small things of showing us round the car and what all the buttons meant, it's rare for someone to take such care.
24 December 2025
While I did feel a bit of pressure to make a decision because the deal was expiring the same day, I'm very happy with my purchase and found the overall experience to be good. The presentation of my car was a really nice touch.
23 December 2025
All ran very smoothly
23 December 2025
Friendly helpful sales assistant who took me through the whole process from considering buying to finally driving the car away.
08 February 2026
Very satisfied the staff were very helpful and pleasant and everything I needed was thier thanks again Chris sloan
08 February 2026
Mini Hamilon went above and beyond for me when I purchased a car from Mini Manchester which wasn't fit for purpose.
07 February 2026
Good job done. Open and honest communication.
07 February 2026
Good service, can't fault it.
03 February 2026
Good clear information provided exactly as had been stated. Very helpful and courteous staff.
02 February 2026
Great staff. Reasonable pricing. High standard of work.
30 January 2026
Good service always provided.
27 January 2026
From sales to service and customer service excellent
26 January 2026
Easy to arrange service with car pickup and return.
26 January 2026
Excellent service picked up my car from home easy to arrange
FIND Douglas Park Hamilton.
Address
- 143-159 Almada Street, Hamilton, ML3 0ET
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01698 303999
Hamilton as well as surrounding areas including Airdrie, Motherwell, Wishaw and Bellshill
Address
- 143-159 Almada Street, Hamilton, ML3 0ET
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01698 598032
Hamilton as well as surrounding areas including Airdrie, Motherwell, Wishaw and Bellshill
04 February 2026
Yvonne was great. Kept me updated from ordering a few months ago to delivery